Suresh; did you already run a debug session? If so what is the outcome? Can you take a look at this with your developer collegian? Did you also check the CVI master data settings? Did you create a whole new BP master data setup for SLcM from scratch?
If you cannot find the root issue and if no other collegians here on the SCN have any suggestion I suggest you create an OSS message on component IS-HER-CM.
Kind regards
Rob